Case Study
IT - SolutionsBUILDING AUTHENTIC LEADERSHIP
Intro
Client Overview
A Global IT services company based in
Mumbai, India. It is ranked number 6 .
Provider of core enterprise solutions to
various industries like healthcare, Banking,
Insurance, Manufacturing etc.
Business Need
The organizations wants provide deeper
partnership and service to its stakeholders and sensitize all teams to the importance of Authentic Connection.
The Mandate: Heads of different BU to enhance their role and be Authentic thought partners to their Clients, not just service providers and coach go beyond their role and coach their teams to get better performance
Challenge
The current leadership team :
Inward focus A “Service mindset” – not able to Challenge status quo with clients Low risk Appetite – Low trust Sense of resignation for the ways things are.
IMPACT
- Better Work life balance –
- Break through in areas of personal life which had become a persistent complaint creating a drag on their performance.
- Participant able to have Difficult conversation with relative ease
- Increased confidence in their own ability to create Value within the organization and with clients
- Become better listener and develop ability ask question rather than quickly give solutions
- Be able to crate development plan based on various maturity levels of the team members and follow them through with one on one coaching
Solution
Designed a 5 month long Leadership Journey – Incorporating large group, small group, and one-on-one’s and shadow assessments.
- Focusing in the Ontological approach- Working with the Being of the Leader and making Leadership as a natural self expression.
- Set the frame of Leadership foundation – of Integrity –Authenticity –Responsibility – Purpose
- Designed and used “Crucible experience” for seeing and rewriting personal story – looking at the gifts of the cracks and not get stuck in the pain.
- Dealing with Internal interference through live case studies and challenging role scenarios
– Having real time difficult conversation using NVC
– Developed feedback loops with peers and subordinates
– Used GROW coaching model for developmental conversation in one-on-one and shadow coaching
– Coaching (One-on-One) – based on client and Manager interview and feedback.
Get In Touch
contactkabila@gmail.com